COCA-COLA – Vietnam

 

Objective:

Coca-Cola has traditionally been the strongest beverage brand in Vietnam for decades. However, in recent years the brand has showed signs of decline and has been losing some of its popularity to its global rival. Also worrisome was the fact, that the category of Carbonated Beverages had also lost share to emerging categories like Ready-to-drink Teas and Energy Drinks.  The decline was also understood to be more among the younger generation, which was of significant concern to the global giant. There was an immediate need to validate the brand equity of Coca-Cola vis-a-vis its competitors, and understand what can be done to make it more attractive, especially to the young adults and teenagers. 

Vietnam
MARKET

Vietnam.

SAMPLE

A socio-demographically representative sample of Vietnam, focusing on two core target groups among consumers of carbonated beverages, energy drinks and RTD tea in the last three months.
Total Sample = 1,000

METHODOLOGY

Online Quantitative Research using Relevance TAGS® Methodology. Coverage of core target groups, and seven major competitor brands, spread across three beverage categories in the Vietnam Market.

Approach:

Relevance started with a detailed study of perceived positives and negatives of the three categories of interest, carbonated drinks, ebergy drinks and RTD teas. We analysed each of these category drivers further, by segmenting them into target groups and diagnosed the barriers that CSD was facing among the younger segments. 
Using Relevance TAGS
® methodology, we found out what brand Coca-Cola really stands for, in the minds of each of the target segments, and which associations might have eroded its overall brand love scores. We analysed the needs of each segment and identified the specific areas where the brand was losing some of its relevance among the younger generations. Final recommendations were made to relook into certain aspects of positioning, that could be enhanced or revisited, to reignite excitement among teenagers. 

  • Relevance TAGS® research 
  • Consumer Intelligence
  • Brand Positioning
  • Consumer Segmentation

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