SEAT – Europe

 

Objective:

Seat, a Spanish car brand whose full ownership was taken over by the German group Volkswagen in the early 1990s, has been trying to make its presence stronger in western Europe. Despite the fact that it has a very strong market share in Spain, Seat’s performance in other markets, particularly in UK, Italy and France has been relatively weaker. There was a need to relook into the entire landscape in each of these markets, to optimise the positioning of each Seat model against their competitors and to identify communication pathways that would enhance the brand equity of Seat as a while and the models within its umbrella. Pointers were also needed for the communication agencies to devise appropriate their creatives on specific concepts revealed through this research. 

Europe Tier 1
MARKET

UK, France, Germany, Spain, Italy.

SAMPLE

A socio-demographically representative sample of the five western European markets, focusing on the purchase decision makers of automobiles.
Total Sample = 4,500 (for 5 countries)

METHODOLOGY

Online Quantitative Research using Relevance TAGS® Methodology. Coverage of core target groups of automobile purchase deciders, and covering 20 competitor brands in A segment across the five markets.

Approach:

Relevance started with a detailed understanding of the automobile landscape, particularly the Segment A in focus, the brands operating in it and their relative performances, strengths and the potential migration possibilities of their consumers. 
Using Relevance TAGS
® methodology, we found out what Seat brand actually stood for, in each of these markets and how this perception has changed over the years, having done similar studies for Seat periodically for last five years. The comparative analysis of Seat’s brand image against its key competitors revealed the progress the brand has made, as well as those aspects that were still needed to be improved. A detailed positioning map indicating Seat’s current position vis-a-vis its top six competitors, was drawn to indicate where the brand needs to move to remain competitive in the medium term. 
Based on a detailed investigation of the drivers for the brand’s consideration, the consumer needs in the core segments, and Seat’s perceived core strengths, a detailed strategy was recommended for the communcation agencies to follow, and deliver on key performance indicators.  
Similar studies are done every year for Seat, for the same markets as well as for other markets of interest. 

  • Relevance TAGS® research 
  • Consumer Intelligence
  • Brand Positioning
  • Consumer Segmentation
  • Communication Strategy

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