COCA-COLA NO SUGAR – Thailand, Philippines

 

Objective:

Coca-Cola has been committed to developing low and no sugar alternatives in its beverages portfolio for decades now. It has strong brands in the no sugar category, like Coke Light and Coke Zero which are popular in many markets. Recent rebranding of Coke Zero as Coca-Cola No Sugar, has made the beverage giants feel the need to reassess the market, especially those of Philippines and Thailand, to understand consumer perceptions about the No Sugar category, the brands competing in it, including Coca-Cola No Sugar, and the overall attitudes and knowledge around artificial sweeteners. This is expected to provide key ideas to determine the communication pathway for this range of products, which are expected to become more and more significant over the years. 

MARKET

Thailand, Philippines.

SAMPLE

A socio-demographically representative sample of Thailand and Vietnam, focusing on the core target group consuming carbonated beverages. with an added focus on consumers of low sugar/no sugar drinks. 
Total Sample = 2,000

METHODOLOGY

Online Quantitative Research using Relevance TAGS® Methodology. Coverage of core target groups, and seven major competitor brands, both from regular carbonated drinks, as well as from low/no sugar beverages.

Approach:

Relevance started with a detailed study of the broad category of carbonated beverages, the reasons for consumption, the attitudes, moments and occasions for consumption, and the perceived benefits of each sub category within. This was followed by a deep dive into the low and no sugar category, the main perceptions on this idea and how it compared with other categories, the positives and negatives associated with it and also the awareness and acceptability of various artificial sweeteners. 

Using Relevance TAGS® methodology, we then delved into the brands available in the market, both for regular CSDs and Low/No Sugar range and understood their individual images, positioning, performance and emotional associations. We also studied the key triggers and barriers to consumption, for each individual moment and occasion. Finally, we investigated the target audience and segmented them not only on demographics, but also on their attitudes and consumption frequency, to chalk out the priorities to focus on, and the message that needed to be delivered in order to recruit and retain them as core consumers.

  • Relevance TAGS® research 
  • Consumer Intelligence
  • Brand Positioning
  • Consumer Segmentation

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